Shipping policy
Free Shipping on All Orders
We offer free standard shipping on all orders. Most orders ship within 1-3 business days and arrive within 5-10 business days depending on your location.
Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Delivery Times
Standard Shipping (Free): 5-10 business days
Express Shipping: 2-4 business days (additional cost at checkout)
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your delivery status at any time.
International Shipping
We currently ship to the United States and select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@trynuvo.co within 7 days of the expected delivery date and we will resolve the issue promptly.